Has a new lead come through, an existing customer made contact with you or you are running late for your next appointment?
Tell us, we’ll make contact with them and get it sorted. If they need to see you onsite we’ll organise it. The key to any efﬁcient business is communication.
We talk to you daily and let you know what’s gone on. It also gives you an opportunity to let us know if there is anything you need us to do.
Do you spend anytime reviewing your completed jobs? Do you know how a job performed against a quote? A short example of the KPI’s (Key Performance Indicators) you probably should know about your business
We can help with any or all of these.
Are you up late at night punching out quotes and invoices?
Sending out Quotes many days or even weeks after you have visited the Customer?
Not sending Invoices straight after a job has been completed?
We’ll show you our systems so you can efﬁciently send us the information and then leave the rest to us. Your Cash Flow will love you for it and you won’t need to be doing this after hours.
We know one of the most frustrating needs of Small Business owners is chasing payments from your customers.
You’ve got better things to do (like the next job) rather than chasing up payments for work already done.
Do customers think they can go to the supermarket and pay for their groceries some other time?
We know your business is not a bank account for customers!
We will chase quotes and outstanding payments that have not been answered, so you can concentrate on the next job at hand.
You can’t change the number of hours there are in a day, but you can certainly ensure that the time available is spent in the best place. Not many who start up a Small Business completely understand all that is needed to be done. All of a sudden they must become the Sales Manager, Marketing Manager, Human Resources Manager, Complaints and Compliance Manager, Bookkeeper, Accountant, Secretary and the person doing the actual work.
Is it any wonder Small Business owners feel like they are drowning. A typical Trade Business only has a small window of a day to work for Billable Hours and so maximising that time with doing work and not being caught up in other areas of the Business that are not Billable, is paramount. We like to refer to those others areas but also essential needs of running your Business as “Noise”. Noise that causes you to be away from earning money. We keep the noise down, we take control of your calendar and make sure that your billable hours, everyday are maximised.